From the armchair of an airline enthusiast who has no experience working or managing an airline I thought I'd offer a few thoughts in the current debate about the cost of regional air services, particularly from a historical perspective which I believe throws light on the current situation.
The historical perspective and development of subsidised regional air services
Firstly, lets not forget that regional air services in New Zealand have historically struggled. In NAC days the air services to the regions, which were often operated as social services, were effectively subsidised by the main trunk services. Government regarded regional air service connectivity as essential and as such it was part of the NAC mandate which required the Corporation to offer services to the regions. While the timetabling wasn't great the principal of subsidising regional air services was seen to be in the national interest.
At the same a time economics was important. A common feature of newspaper reporting was NAC's and (later Air New Zealand's) losses made on services to the regional airports. When NAC moved from the DC-3 to Fokker Friendship these issues increased but again, timetabling that didn't suit local business people didn't help the economics. At times NAC looked at smaller commuter aircraft, such as the Britten-Norman Trislander, but apart from NAC using a 9-seat Britten-Norman Islander on services to Kaitaia and Whangarei while runway upgrades were under way there was no serious appetite for this.
At the same time regional airports were often operated in partnership with the Government and local authorities being in 50-50% relationships. These partnerships enabled local authorities to upgrade their airports from DC-3 standards to offering the sealed, longer runways required by the Fokker Friendships. Local authorities were dependent on these subsidies and would have struggled to do these works as solely rate-payer funded projects.
At the same time the airways were controlled and monitored by a subsidised network of flight service stations and air traffic control centres around the country that were seen as a nationally essential service. Even then, the amount of air traffic would have made funding air traffic control services. , what we today.
Air services only gradually developed following World War II. The sophistication of the development of nav aids and radar was gradual enabling NAC to operate a more professional service that we take for granted today. Meanwhile, until the early 1980s New Zealand had an extensive rail and bus network for public transport operated by New Zealand Railways and its New Zealand Road Services bus system. This network was also subsidised. Now the trains and buses have largely gone and the aeroplane has become the regional bus or train.
Major roading projects were developed including our urban motorways. Road transport has always been subsidised by a system of taxes, and especially by the dedicated fuel taxes.
The rise of 3rd Level Airlines
While domestically NAC was the mainplayer, there were always small operators who tried to operate VFR services. The 1960s, however, saw the development of two more major players, SPANZ and Mount Cook Airlines. SPANZ failed miserably being unable to operate on lean routes and being unable to compete on NAC's routes. Mount Cook survived and prospered by finding a niche in the tourist market where the national airline was not operating. In 1968 we our the first more sophisticated IFR third level airline in the form of Sky Travel (NZ). It was also a monumental failure, again due to the lean routes it was operating on and its inability to have a level playing field to compete with NAC.
Sky Travel was followed in the 1970s by the likes of Air North and Capital Air Services. Capital AIr Services were able to get a foothold in Cook Strait services and then both it and Air North picked up uneconomic routes NAC dropped. Later the main players in this arena became Eagle Air, James Air and Air Central. Operating 10-seat Cessna 402s or Piper Chieftains they provided inter-regional connectivity and offered Cook Strait some alternate to Air New Zealand.
The game changer was the 1982 revision of the Air Services Licensing Act and Air Albatross who introduced 18-seat pressurised Swearingen Metroliners. Competition was now allowed if a need could be shown. Further turbo-props were to follow, with Eagle Air introducing Embraer Bandeirantes, Bell Air a Beech 99 and Air Central, Mitsubishi Mu2s. Following the collapse of Air Albatross a new airline was born, Air Nelson. These smaller airlines were now competing with Air New Zealand and at the same time providing what customers wanted, frequency and flights timed for when business people wanted to travel.
In the late 1980s Air New Zealand recognised this was the direction they needed to go and bought out Eagle Air and initially a 50% stake in Air Nelson before completing the buy out of Air Nelson. With Eagle Air initially using Bandeirantes and later Metroliners and Beech 1900s and Air Nelson initially using Metroliners and later Saabs and Bombardier Q300s regional aviation in New Zealand was revolutionised. There massive frequency increases. Air New Zealand owned Mount Cook Airlines started operating Hawker Siddeley 748s on traditionally operated Air New Zealand routes and the 748s were upgraded to ATR 72s. Regions now received an excellent regional air service.
At the same time Ansett entered the New Zealand domestic airline market and operated regional services under the Tranzair and later Ansett New Zealand Regional brands. The introduction of competition bought down fares and the number of people flying skyrocketed. New Zealand became a country of fliers. The market was tough - Ansett collapsed and they were replaced by Qantas who used Origin Pacific to operate regional services. But the Australian airline saw they were having to subsidise regional air services from their main trunk operations and were unwilling to do this. So Origin Pacific collapsed and Qantas bowed out in favour of Jetstar who only offer main trunk routes.
Meanwhile, back in the national carrier camp things started to change in late 2014 when Air New Zealand announced it was going to close down the Eagle Air operation, the final flights being operated on 26 August 2016. This move led to Kaitaia, Whakatāne, Whanganui and Westport losing their Air New Zealand services as well as direct connections between Taupō and Wellington and between Hamilton and Palmerston North. With Bombardier Q300s replacing the Beech 1900s centres like Timaru, Hokitika and Taupo got a lesser service with flights not suitable for local business people.
Nonetheless people had got used to a good regional air service and quickly embraced the new services operated by Barrier Air, Air Chathams, Sounds Air and Originair. But there was a problem... Air New Zealand had been able to offer a broader range of cheap fares subsidising these across its entire network and people in the regions had enthusiastically embraced these. The regional airlines, however, without Air New Zealand's fallback of a wider network operating much larger aircraft, the much smaller operations and much smaller aircraft of the regional airlines were unable to offer the same extent of fares and have built their services by their reliability, timetabling and the personal touch these airlines all embody.
And then came Covid followed by the Russian invasion of Ukraine - and these events screwed everything up. Supply chains broke down, fuel prices sky-rocketed, the local economy suffered and less people flew. Prices for everything increased and this put incredible pressure on the airlines and meanwhile people still howl for cheap fares.
So lets look at our airlines
Barrier Air operates a fleet of six Cessna 208 Grand Caravans from Auckland to Kaitaia, Kerikeri, Great Barrier Island and Whitianga and from Great Barrier Island to North Shore and Tauranga. While they are non-pressurised they are eminently suitable for the routes they operate to. The Caravans are probably the most cost-efficient aircraft operating on New Zealand regional air services. Barrier Air has a unique issue in that its main route is to Great Barrier Island so every Friday the flights to the Barrier are largely full with the return being relatively empty. Its the opposite on Sundays. Aligned with this there is the busy summer season compared to the quiet winter season. These issues have to be factored into Barrier Air's pricing strategies. In 2021 CEO Grant Bacon told 3rd Level NZ, The financial numbers in a Part 125 operation can be mind boggling. Everything is 6 figures per month. Fuel, maintenance, staff - they all equate to a massive number just to cover the basics. Since then prices have continued to spiral upwards.
Air Chathams operates a fleet of two ATR 72s and four passenger Saab 340s and one dedicated freighter Saab 340 from Auckland to Whakatāne, Whanganui and the Kāpiti Coast and from the Chatham Islands to Auckland, Wellington and Christchurch. They also do quite a bit of charter work in New Zealand and Tonga. In recent years Air Chathams retired its Convair and Metroliner fleet, the Convair being much more useful that the current ATR on the Chathams flights and the Metroliner being a much better fit to Whakatāne than the Saab being operated at present. A major issue for Air Chathams is the aquistion of aircraft at a reasonable price that are to operate on reasonably lean routes. There are no presurrised aircraft in production in the 18-35 seat range. Another issue are the landing fees at regional airports. A small airline can't be expected to cover the cost of maintaining the infrastructure of regional airports. Whakatāne is a good case study. The Metroliner schedule suited business traffic in and out as well as the leisure market. The larger Saab schedule doesn't suit local business traffic. In recent media coverage Duane Emeny said about the Whakatāne service, [Air Chathams is] not all about making profits but at some point you need to ensure you are running a viable business with realistic growth prospects to justify the investment and hard work required to maintain it. Meanwile Whakatāne Mayor Victor Luca speaking on the Air Chathams service said, I know visitors use it, definitely tourists, but I would say most [local people don’t use it] as he questioned whether local ratepayers should pay for it.
Sounds Air operates a mixture of Pilatus PC12s and Cessna Grand Caravans across Cook Strait and routes south of Blenheim to Christchurch and between Christchurch and Wanaka. They pulled their flights between Wellington and both Westport and Taupō at the end of 2024. As noted above, the Caravans are probably the most cost-efficient aircraft operating on New Zealand regional air services. The 9-passenger seat pressurised Pilatus PC12s, however are much more expensive to purchase and operate. They, however, have great passenger appeal. CEO Andrew Crawford, speaking at the end of the Taupō service said of the Sound Air network, Demand for flights was strong, costs were too high. "Decisions like this are not taken lightly. This has been a very tough call for management and our shareholders," he said. "We have done everything that we can to avoid cancelling these services." Crawford said the company could not pass on massive fare increases or have shareholders subsidise services indefinitely.
Originair operates three 18-seat British Aerospace Jetstreams between Wellington and both Nelson and Westport and from Nelson to Palmerston North and on to Hamilton. Originair is the only airline operating 18-seat commuter aircraft in New Zealand. It recently took over Sounds Air's services to Westport and Taupō but is now about the withdraw from Taupō and reducing the frequency to Westport. Originair's scheduling seems to favour leisure traffic rather the business traffic. The New Zealand regional market seems to small to do one or the other. Earlier this year CEO Robert Inglis told 3rd Level NZ The motor car is the key competitor where there isn’t a water barrier and with current operating costs we can’t compete with this especially for family travel. Unfortunately, just a reality we have to live with as with limited seat capacity aircraft, deep discounting is not a viable option.
Air New Zealand operates Bombardier Q300 and ATR 72s across its regional network. While the ATR 72s are relatively new the Bombardier Q300s are the last produced. Parts availability and supply chain issues are problematic with these aircraft. But a much bigger issue for Air New Zealand is the grounding of many its Boeing 787 Dreamliner or Airbus 320/321 Neo aircraft because of engine issues. The impact of this is huge on Air New Zealand and this impacts on the economics of the airline and its capacity to offer affordable fares. Air New Zealand's CEO Greg Foran recently told TV One News, "We're cognisant of prices and doing our best to keep costs down but we're dealing with some structural issues here." He said the company has experienced costs such as parts to keep planes going and landing fees. "Fuel tends to go up and down, we've obviously got labour... we're doing a reasonable job of managing that." “We do our very best to keep our prices as low as what we possibly can, appreciating that other stakeholders require us to make a moderate profit so we can continue to invest.” This last comment is important... it is not just about keep an air service going now - it is also having the capacity to replace aircraft in the future.
Some conclusions
It is clear that historically airports, airways and air services in New Zealand have been subsidised.
Then comes in user pays... for airport infrastructure, Airways services and regulatory services. Its the airlines which have to largely wear these costs and when there is no competition.
For example if you want to fly into Auckland International you have to accept their charges because there is no realistic alternative airport if the regional airline's passengers are connecting to other domestic or international flights. Regional airlines cannot be expected to be the major funder of regional airports that have to provide all the infrastructure for 1 to 3 scheduled movements a day.
Likewise, airlines just have to pay Airways services and regulatory services charges. They are a non-negotiable. Airlines have to lump them which means bumping up fares. These charges form a massive chunk of an airlines operating expenses.
Then there is depreciation. Airlines must constantly factor in aircraft replacements cost - aircraft don't fall out of the sky costing nothing. An airline must be able to operate profitably to ensure fleet replacement.
Regional airlines are vulnerable to the value particularly of the US dollar while remaining again dependent on the international supply chain of fuel and parts. The costs of operating our fleet of regional aircraft is massive.
Finally, and perhaps one of the most important reason regional airlines have to be supported, is that they are the training ground for our larger airlines. So often our regional airlines invest heavily in their young pilots who see them snaffled by larger airlines.
The experiment with user pays hasn't worked. Our country is too small for a user pays model for airport infrastructure, provision of an airways network and the regulatory body provisions. Just as Government subsidises our roading and rail network so it needs to subsidise regional air services as is the norm in Australia and the United States.
Regional air services are essential for the regional economies for we are dependent on the regions for our nation's economic well-being. This has always been accepted Government. In the same way Government has also accepted that regional airport infrastructure is essential for connectivity and increasingly for medical emergencies, civil defence reasons and for when roads are cut as we have been reminded by several extreme weather events recently.
The United States, Australia and Canada all subsidise regional air services and connectivity. In New Zealand we need to do the same.
The airlines are not crying poor for nothing. They are in a state of crisis. They want to offer fair regional air fares to ensure regional air connectivity. Instead they and the regions they serve are in a state of fear of cutting services and fleets.
It is time for Government to act - with urgency!
Well written article! I do not see current Government offering subsidies anytime soon.
ReplyDeleteSteve has raised important comments on the current state and future issues of regional passenger air travel in New Zealand.
ReplyDeleteThe reality is, the country's population is small and clusted around 6 main centres and some larger regional and tourism centres, so flying regionally in New Zealand is not going to be cheap.
Some time ago, I made a comment, they are 7 regional airlines operating schedule regional and inter-regional services, being Air Chathams, Originair, Soundsair, Barrier Air, Sunair, Golden Bay Air and Stewart Island Flights, who are operating on razor thin margins, could form a co-operative company, create a brand, pool their fleets and existing routes as 'contracted' operators into one reservation system and develop a national regional air network but wont lower prices but would provide services to communities that currently do not have air services.
To support regional passenger air services, central government would need to provide 'subsidies' and if that happens, the question will be asked by land based passenger transport supporters, why can't government provide subsidies for an integrated national bus, passenger rail and local ferry public transport network from Kaitaia to Oban, for tourism or leisure using the new national contactless 'tap & travel' payment system - Motu Move that is currently being rolled out.
Personally, I personally believe the 7 regional airlines need to get together under an united operational and marketing brand if regional passenger services is going to survive.
A really well-written article. It actually says a lot of what I have been telling people for years, particularly about NAC using profits from trunk services to support regional services. The likes of Jetstar just skim the cream off the top in the form of only providing services on the trunk routes. And that has wiped out the ability of Air New Zealand to provide social services to the regions.
ReplyDeleteOne minor point, Eagle Air also provided a service between Masterton and Auckland and that was oriented to business people with an evening flight from Auckland to Masterton Sunday to Friday, and an early-morning flight from Masterton to Auckland Monday to Friday, with the airliner overnighting at Masterton Sunday to Thursday nights. On Fridays only, that evening flight to Masterton immediately turned around and ran a service to Auckland, arriving there mid-evening. And that provided an excellent service for Wairarapa folks who wanted to spend the weekend in Auckland, returning on that Sunday evening flight. I was a regular user of that Friday evening flight to Auckland, returning on Sunday evening. When the service got pulled from Masterton, that was it, no other operator stepped into the gap.
I often bring up with people how NAC used to subsidise its regional services from its trunk routes, and more often than not, I get a hostile reception from people quoting big government sticking their nose in where it shouldn't. Yet often people who have that reaction are the very people who moan about high air fares and the lack of connectivity to so many places around NZ.
Just to keep everything out in the open, I was born in Hastings and grew up there, I lived in Gisborne for 20½-years from the age of 24, and I've been living in Wairarapa since October 1998. I've regularly used air services from Hawke's Bay and Gisborne in the past, I used Air NZ's Link services from Masterton to and from Auckland, and I also often use Air NZ services out of Wellington. I have been retired now for four years. And I was a locomotive engineer for 45 years of my working life and more-than 30 years of that involved hauling passenger trains, with the last 22½-years until retirement exclusively hauling GWRC's Wairarapa passenger trains between Masterton and Wellington.
Robert Scott. I agree with what you say about Jetstar in your first paragraph. In fact I would say that the Qantas group practices predatory pricing when it comes to competing with Air New Zealand. Jetstar charges less AKL-CHC than they do SYD-MEL. This is despite the Australian city pair being closer together than the New Zealand City pair. Qantas charges more Sydney to Dubbo than Air New Zealand does Auckland to Napier. This is despite the two Australian cities being closer together than the two New Zealand cities. This is despite Qantas facing competition from a daily rail service. This is comparing the fare with a checked bag. With a carry-on bag Air New Zealand is much cheaper because Qantas don't offer such a fare. And of course GST in New Zealand is 15% versus Australia at 10%. And Jetstar put extra rows of seats in their A320 and A321 compared to Air New Zealand. The Commerce Commission should do an investigation into the Qantas group predatory pricing in New Zealand.
ReplyDeleteAn excellent and well written summary. However, I am not convinced the answer is returning to a subsidised environment.
ReplyDeleteAlthough we might think otherwise, our regional centres are statistically small markets with a correspondingly thin revenue base. Whilst subsidies may contribute to operating costs they do not eliminate the capital costs of acquiring aircraft, establishing infrastructure, or building brand recognition. Furthermore, regional passengers often travel out of necessity, not choice, and are therefore less price-sensitive.
So what might be the answer..? Since its beginning, aviation has been ever changing for the better largely in response to mutually-induced market competition, not in response to selective subsidises. The primary factor presently effecting air travel in our market are increasingly divergent monetary values. Whilst internal costs have been escalating our currency has been devaluing. This amounts to a structural double whammy for New Zealand aviation, an industry where almost all infrastructure is sensitive to the USD while at the same time dealing with the multi-pronged pressure of ever higher internal costs. In such circumstances a pragmatic business response has to be increasing domestic prices, and where possible, reducing costs. E.g. cutting marginal services. The low value of our dollar is the single biggest factor effecting aviation viability in New Zealand followed by unsustainable internal inflation…anything else is simply tinkering around the edges.
So your solution is to raise fares to a level that exceeds cost? Does the article not clearly state the historic economic unsustainability of this strategy? Economics 101...the laws of supply & demand and price elasticity.
DeleteThere is a need for a national policy on inter-regional travel in New Zealand; not only third-level aviation, but coaches and rail as well. ~Ross Clark
ReplyDeleteAnd while I'm here, how many passengers does the "third-level" sector handle in a year? Let's put some numbers on things. ~Ross Clark
ReplyDeleteThings are also more complicated than expressed above. The airlines singled out are a mix of 2nd level and 3rd level. Some get Govt subsidies for particular routes, some get subsidies from the local authorities they service, and to complicate that further one of the local authorities is a Govt Dept.
ReplyDeleteWhich services does the Govt consider to meet the criteria of "it must not fail"? Perhaps a clue might be in which services the Govt subsidised to keep flying during Covid. I seem to recall that with the exception of Stewart Island Flights services to Oban none of the airlines had all their routes subsidised and for some none were.
Air Chathams is the only operator with services equivalent to Air NZ regional. This was recognised in 2020 by it being about to have interline status, delayed by covid but now announced again. The remainder are focused on very specific routes, with aircraft matched to demand, widely differing pricing, all overheads minimised, relying on community support. The current environment has national, local government and airport companies imposing their costs on operators, with no regard to what the operator can earn, and so pay. If the same policy applied to rural roads, more remote farms could not meet such costs. The suggestion of one integrated group is fanciful - it would be unworkable, be unaffordable, and would break the local service model which is their lifeline. As to numbers, Air Chathams publicises that it carries 120000+ passengers per year, hundreds of tonnes of freight, and many special charters.
ReplyDelete