14 August 2021

"Passenger Frustration" Makes Top Billing for Stuff News

Dear Stuff, 

This is not news.

News is when the Captain elects to land in dangerous conditions and ends up going off the runway. And I certainly don't want to see that happen. Do you?

Yes, I have experienced situations like this where the plane didn't get in and I had to delay or take ground transport... It is frustrating when it happen but it is not news. And I got there in the end - safely.

An article on how the airline makes the choices for safety would be much more interesting and would much more helpful to passengers who are disrupted to they might feel less frustrated.

Yours etc

3rd Level New Zealand

The full article can be found here... https://www.stuff.co.nz/travel/travel-troubles/300382681/rarotonga-passengers-express-frustration-after-flight-turnaround

1 comment:

  1. I couldn't work for an airline again.

    I wouldn't last long because if I got a call like that I'd be saying "Did you want to end up in a flaming mess on the edge of the runway?"