08 June 2020

Jetstar at 60%



Jetstar will fly 75 return flights a week across New Zealand when it resumes domestic services on July 1. That is a return to about 60 per cent of its normal domestic schedule. Some customers who had bookings on a range of since-cancelled flights have complained that new services offered are more expensive. The Commerce Commission said it had received five complaints since Friday evening, which were being assessed. But Jetstar said customers who had bookings on the 40 per cent of flights that were not running had been contacted and offered options. Group chief executive Gareth Evans said it would monitor demand and more domestic flights would probably be added in coming months. July travel restarts with a sale on some fares booked before June 10: Auckland to Wellington flights and Auckland to Christchurch flights will start at $21. Auckland to Dunedin will be from $45 and Auckland to Queenstown from $48. "With a move to level 1 restrictions across New Zealand, Jetstar is well and truly ready to take off," he said. “We’re looking forward to bringing family and friends together and helping to boost local tourism by offering great low fares. Customers will notice a number of wellbeing initiatives as our flights resume, which have been developed based on best practice medical advice and customer feedback, such as masks and sanitising wipes. This is in addition to the measures we already have in place such as extra cleaning and HEPA filters onboard which remove 99.9 per cent of all particles, including viruses. To give customers further peace of mind, we’ve introduced more flexibility into bookings, enabling customers to book with greater confidence.” There will be 27 return flights a week between Auckland and Wellington, 24 between Auckland and Christchurch, 14 between between Auckland and Queenstown and seven between Christchurch and Wellington.

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