09 September 2021

Air NZ Level 3 Schedule


Air New Zealand is making changes to its domestic network between Wednesday 8 September and Tuesday 14 September in response to the recent alert level changes around the country. Air New Zealand Chief Customer and Sales Officer Leanne Geraghty says that while the airline is well versed at navigating the various alert level changes, it may take a couple of days for some offerings to return to normal. "It's encouraging to see the rest of NZ move to Alert Level 2. Our customers can expect to see our lounges in Wellington, Christchurch, and the regions reopen; and valet services resume in Christchurch. While the country has been under Alert Level 3 and 4 for the past few weeks, it may take a few days to return to our full lounge service offering, but we'll be working with suppliers to ensure this is as seamless as possible. “In line with the Government's announcement, Wellington, Christchurch and regional lounges will be operating with a capacity limit Our famous inflight cookie however, will be saving its appearance for another day as food and beverage onboard remains suspended. We're looking forward to giving customers across New Zealand a warm Air New Zealand welcome soon." For those in Auckland, or those wishing not to travel, we have extended our Covid-19 flexibility policy for domestic travel out to 31 October 2021. This means, in addition to allowing a waiver of the change fee, customers can place their booking in credit if their travel plans have changed. Customers will be required to wear masks within airports, lounges and on all flights.

The airline's domestic schedule has been updated as follows:

Auckland - Wednesday 8 September – Tuesday 14 September


Auckland – Wellington     10 x return services  

Auckland – Christchurch     16 x return services  

Auckland - Whangarei     7 x return services


Rest of the North Island - Wednesday 8 September – Tuesday 14 September


Wellington - Dunedin     15 x return services  

Wellington - Blenheim     16 x return services  

Wellington - Invercargill     7 x return service  

Wellington – Nelson     36 x return services  

Wellington – Queenstown     21 x return services  

Wellington – Hamilton     21 x return services  

Wellington – Napier     20 x return services  

Wellington – New Plymouth     14 x return services  

Wellington – Timaru     7 x return services  

Wellington – Rotorua     14 x return services  

Wellington – Tauranga     20 x return services  

Wellington - Gisborne     14 x return services


South Island – Wednesday 8 September – Tuesday 14 September


Christchurch - Dunedin     24 x return services  

Christchurch - Hokitika     7 x return services  

Christchurch - Invercargill     17 x return service  

Christchurch – Nelson     28 x return services  

Christchurch – Queenstown     23 x return services  

Christchurch – Hamilton     18 x return services  

Christchurch – Napier     15 x return services  

Christchurch – New Plymouth     13 x return services  

Christchurch – Palmerston North     20 x return services   Christchurch – Rotorua     7 x return services  

Christchurch – Tauranga     15 x return services


Under Alert Level 4:

Food and beverage service onboard domestic flights remains suspended with water available on request  Air New Zealand lounges, Fast Bag and valet parking remain closed in Auckland. Masks required onboard.

Under Alert Level 2:

Food and beverage service onboard domestic flights remains suspended with water available on request. Air New Zealand lounges will reopen with capacity restrictions and an adjusted service in place to adhere to the limit of 50 people in indoor settings. Unaccompanied Minor services resume. Our Fast Bag service will be reinstated except for flights in to, out of, or transiting Auckland. Valet parking will reopen in Christchurch. Masks required onboard.

Customers who are booked to travel and are no longer able to during Alert Level 3 or 4 do not need to do anything. They will receive a cancellation email, and their booking will be held in credit. Customers will have 12 months from the day their credit is processed to book a flight, and another 12 months to travel. Those who have booked through a third party will need to contact their agent. Those who need to travel to an Alert Level 3 or 4 region should check their eligibility on the Government's COVID-19 website. Customers who meet the criteria and still wish to travel should call the Air New Zealand Contact Centre who will assist with their booking. Customers will also need to carry a letter or evidence confirming they are travelling for essential purposes. For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts page.

Source : Air New Zealand Press Release, 6 September 2021

No comments:

Post a Comment