04 September 2020

Level 1 Airline

Low-cost carrier Jetstar has extended its suspension of New Zealand services until at least September 16. Following a resurgence of coronavirus, the Qantas subsidiary suspended all flying in New Zealand until September 6. Following Friday’s announcement by Prime Minister Jacinda Ardern that current restrictions won’t be reviewed before mid-September the suspension was extended by a further 10 days. A travel alert posted on the airline's website on Friday afternoon said as low-cost carrier Jetstar was unable to continue its operations in New Zealand while airlines were required to keep the middle seat free. “The limitations on the number of customers that are allowed on board our aircraft make the operations of our flights unviable.” Jetstar said affected customers were being contacted and offered options, including postponement of travel at no additional cost, flight credits or a refund of the full amount of their booking. Under alert level 2 New Zealanders can travel, but they must do it in a safe way and remember to keep a record of their journey.

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